December 2, 2015 Flamingo Hotel, Las Vegas, NV
A pre-conference seminar preceding the National Update on Behavioral Health Emergencies
- Stuart Buttlaire Ph. D. Regional Director of Inpatient Psychiatry and Continuing Care for Northern California Kaiser Permanente
- Laura Collins, LICSW Psychiatry Administrator Harborview Medical Center Seattle, WA
- Larry Phillips D.C.S.W. Program Manager, St Anthony Hospital, Oklahoma City
- Linda Garrett, JD Risk Management, Risk Management Services Inc
- Peter Brown MA Exec. Dir. IBHI
8:30 Opening, Faculty Introductions and Schedule for the day 8:45 Hearing from the participants – getting acquainted with each other: Where are you from? What is your role in your department or facility? Briefly: What brought you to the seminar and what are the issues you are facing?9:15 The current ED environment, its impact on behavioral health consumers and what the recently added standards for Joint Commission accreditation mean for hospitals behavioral health and emergency care.
Stuart Buttlaire, Peter Brown
9:50 Examples ofStreamlining ED Operations Techniques for understanding the flow problems and reducing boarding in EDs and ways to develop changes in the operation.
10:30 Examples ofStreamlining ED Operations Continued
1:00 Legal issues in emergency department operations related to behavioral health patients and ways to address them
Linda Garrett, JD Risk Management
2:00 Important topics in ED management: suicide; managing agitation; decisions about medication,
2:45 Framework for improvement efforts and making change in Emergency Department operations, staff culture and training
3:30 Break out groups – faculty facilitated – Planning to improve your facility and program. Participants use what they have learned to develop their own plan for improvement with faculty support including improving engaging the community and resources
3:45 New developments in ED operations including
Use of Telemedicine, crisis centers, non-ED centers ( living room, Rose House) mobile crisis teams, Peer Counselors, Call center follow up efforts.
Peter Brown , Faculty
4:15 Discussion of Participants plans for their own Emergency Department
4:45 Summary and evaluation
Persons interested in accommodations should contact Peter C Brown IBHI Executive Director at firstname.lastname@example.org Persons wishing to file a grievance should contact Joyce WALE Social Work Consultant at Joyce Joycewale@verizon.net