IBHI is a not for profit charity (501C3) dedicated to helping organizations which serve people with a behavioral health problem to achieve better results. IBHI has several approaches to achieving these results. We are always eager to talk with people who have this goal or who are wondering what they might do to address a specific problem. Contact us by e-mailing peter@ibhi.net or calling 518-732-7178

Topics recently addressed:

  • Restructuring Emergency Department operations to provide better service for people with behavioral health problems
  • Avoiding long stays by Emergency Departments patients ( boarding)
  • Understanding how to measure results for better outcomes
  • Creating better connections between consumers, family and clinical supporters
  • Reducing readmission of people with behavioral health admissions
  • Reducing readmissions of people with a non-behavioral health admission who also have a behavioral health problem
  • Integrating behavioral health into primary care
  • Improving staff satisfaction and retention
  • Understanding and improving consumer/patient satisfaction
  • Meeting Joint Commission expectations
  • Building Community partnerships



2nd Annual Conference


The slides from the presentations are available here.

For more information click here .

This annual conference provides attendees with information about the latest developments in the interface between criminal justice and behavioral health.  Attendees will hear about efforts across the US in reducing the need to have people with behavioral health problems deposited in Emergency Departments and jails.  It will provide expert advice on developing local understanding of the wisdom of restructuring current operating systems.  It will address the issues of funding these services, attracting support from decision makers at local and state levels and organizing community resources to support the new operating system.  It will provide an opportunity to learn firsthand about the highly successful and award winning program developed in Miami.

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Thank you to The Flawless Foundation for being the digital media specialist for this conference.



Seventh Annual Seminar: Behavioral Health Best Practices for your Emergency Department

December 13, 2017    Scottsdale, Arizona

For more information, click here

This seminar will provide a unified program to help participants modify the way their ED operates to improve results.  It will address shortening wait times, speeding and  improving  placements, reducing injuries and addressing legal problems which have a history of arising. It will help improve satisfaction for both consumers and staff.   It will provide a framework for those attending the following two day program The National Update on Behavioral Emergencies, to use in implementing additional improvements and addressing problems.

 JPS Health and IBHI Tackle Readmissions and Win Award

JPS Health Network of Ft Worth Texas has lowered its readmission rate by two thirds for patients most at risk for readmission, through a successful campaign created by  collaboration with the Institute for Behavioral Health Improvement (IBHI). In recognition, The Texas Hospital Association awarded JPS with the 2014 Bill Aston Award for Quality for its implementation of the Discharge Management Improvement Project.

IBHI provided workshops, coaching and overall guidance during the early program implementation period. With IBHI’s guidance, data mining began including analysis of electronic medical record data, 250 in depth chart reviews, and interviews with patients. ““Everybody knew what our readmission rate was, but we didn’t know which patients were coming back or why,”” said JPS’ Director of Psychiatric Social Services.

The team began looking at variables that indicated an increased likelihood of a patient being readmitted within 30 days of discharge. The JPS team was able to identify multiple variables that ranged from co-occurring substance use disorder to residing in specific zip codes. The variables were then weighted according to the degree of correlation and became a new risk assessment tool administered to every patient admitted to the psychiatric facility.

The program then created a menu of interventions targeted at reducing readmissions. The interventions could be individualized and were varied in frequency and duration based on the degree of readmission risk indicated on the assessment. Many of the interventions implemented were built from work done with IBHI.

Over the course of fiscal year 2014, the readmission rate for high-risk patients fell from 16 percent to 9 percent. It fell again, to 5 percent, in the first quarter of fiscal 2015.

JPS Health Network was quick to note that this type of success would not have been possible without IBHI’s involvement.